Terms & Conditions

Please note that the following Terms & Conditions govern the use of Ritco Express's services. By engaging with our services, you agree to comply with these Terms & Conditions:

Service Agreement:

The services provided by Ritco Express are subject to a mutually agreed-upon service agreement. The terms and scope of services will be defined in this agreement, outlining the responsibilities and obligations of both parties.

Liability and Insurance:

While Ritco Express takes utmost care in handling and transporting goods, we are not liable for any loss, damage, or delay that may occur during transit. It is recommended that customers obtain appropriate insurance coverage for their goods. Claims for loss or damage must be reported promptly following our specified procedures.

Payment Terms:

Customers are required to adhere to the agreed-upon payment terms outlined in the service agreement. Failure to make payments within the stipulated timeframe may result in additional charges, penalties, or suspension of services.

Confidentiality:

Ritco Express respects the confidentiality of customer information and will not disclose or share any confidential information without prior consent, unless required by law or legal process.

Compliance with Laws and Regulations:

Customers are responsible for ensuring that their goods comply with all applicable laws, regulations, and customs requirements. Any fines, penalties, or legal consequences arising from non-compliance will be the sole responsibility of the customer.

Force Majeure:

Ritco Express shall not be held liable for any delay or failure to perform services due to circumstances beyond our control, including but not limited to natural disasters, acts of terrorism, labor disputes, or government actions.

Dispute Resolution:

In the event of a dispute, both parties agree to attempt to resolve it amicably through negotiations and discussions. If an agreement cannot be reached, the dispute may be escalated to the appropriate legal channels.

Modification of Terms:

Ritco Express reserves the right to modify or update these Terms & Conditions at any time. Customers will be notified of any changes, and continued use of our services will constitute acceptance of the updated Terms & Conditions.

These Terms & Conditions form the basis of the contractual relationship between Ritco Express and its customers. It is essential to read and understand these terms before engaging with our services. If you have any questions or concerns, please reach out to our customer support team for clarification.